Proactive Infrastructure Support
Regardless of how well you or your consultant has designed your infrastructure environment, it’s performance will change over time as business needs and how the environment is used, changes.
MSI Infrastructure Support Services maintains your environment at peak performance over the life of your hardware, delivering business value to your users. When you have a cough, you see your doctor. Before your IT environment has a cough, consult with MSI.
At a high level, MSI will perform an Infrastructure Assessment, provide you a written plan of how to achieve a Steady State environment, implement the plan and then provide Proactive 24×7 support to maintain the goals of that plan.
Configration and Performence Audit
Network Analysis Reporting with Get Well Plan
Execute Get Well Plan
Ready to Take-over for Steady-State Management
Aggressive response time SLA
Through the use of sophisticated and proprietary tools, MSI will not only monitor your environment but also resolve most issues before they affect your environment.